Effective Date: 04/10/2024
Last Updated : 14/05/2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information about visitors to our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Data You Provide
- Name, email address, phone number, and other form input fields.
- Communications you send to us.
b. Automatically Collected Data
When you visit our website, we automatically collect certain information, including:
- IP address.
- Browser type and version
- Referring website
- Pages visited
- Date/time of visit
- Device type and operating system
- Approximate location (city/state based on IP)
2. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience and website performance
- Remember your preferences
- Analyze website traffic and usage patterns
- Prevent spam and fraud
- Personalize content (if applicable)
You can disable cookies through your browser settings, but some site features may not function properly without them.
3. How We Use Your Information
We may use the data we collect for:
- Responding to inquiries or requests
- Improving website functionality and performance
- Preventing fraud, spam, and abuse
- Understanding usage trends through analytics
- Marketing and promotional communications (only if you opt-in)
4. IP Address Tracking
We log IP addresses for:
- Security and fraud prevention
- Analytics and website performance monitoring
- Form spam detection and rate limiting
IP addresses are not directly associated with personal information unless provided voluntarily.
5. Data Sharing and Third Parties
We do not sell your personal information.
We may share data with:
- Analytics providers (e.g., Google Analytics)
- Security and anti-spam services (e.g., reCAPTCHA)
- Email service providers (for contact forms or subscriptions)
All third-party providers are required to follow data protection laws and handle data securely.
6. Data Retention
We retain collected data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.
7. SMS Consent and Communication
By providing your mobile phone number, you consent to receive SMS communications from Brook Pharmacy regarding your healthcare needs, prescription updates, and related information. Your SMS consent will not be shared with any third party or affiliate for marketing purposes. You can opt-out of receiving SMS messages at any time by contacting us at info@brookspecialtypharmacy.com or calling (718) 292-1310.
8. Data Security
We implement appropriate technical and organizational safeguards — including encryption, secure servers, and access controls — to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and therefore, we cannot guarantee absolute security. We encourage users to take steps to protect their personal data.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy occasionally. If changes are significant, we will notify users on the website or by email (if applicable).
11. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at info@brookspecialtypharmacy.com or call (718) 292-1310.
12. Contact Us
If you have questions about this policy or how your data is handled, please contact:
700 Brook Ave, Suite 508A E 156th Bronx,NY 10455, US.
Email: info@brookspecialtypharmacy.com
Phone: (718) 292-1310
Thank you for choosing Brook Pharmacy. Your privacy is important to us, and we are committed to protecting your personal information.
